Receptionist setup

Teach it your business

Everything you save here changes how the receptionist answers — from the very next call. How it speaks and behaves is tuned by the Zylo team; if you'd like the wording or personality adjusted, just ask us.

Opening hours

Callers asking "are you open?" get answered from these — never guessed.

Contact & escalation

When a caller needs a human, the receptionist transfers to the escalation number (it never reads the number out).

Escalation phone (your mobile) Business email (receives call reports) Address (spoken to callers who ask)

Voice

Pick the voice your customers hear. Pricing is per talk-minute and appears on your monthly invoice.

Managed by Zylo🔒 always on

Your receptionist's script, personality and safety rules (payment safety, honesty about what it doesn't know, human escalation) are managed by the Zylo team and always apply. Want the greeting or tone changed? Tell us and we'll tune it for you.